1. Data controller
Identification of the natural or legal person who decides the purposes and means of processing your personal data.
2. Personal data we process
Categories of data depending on your interaction with the site: identifying and contact data (contact form, newsletter subscription), billing and shipping data (purchases), and browsing data (cookies and analytics tools).
3. Purposes of processing
Handling your inquiries, managing orders and after-sales, sending commercial communications if you have given your consent, and analyzing site usage in aggregate to improve it.
4. Legal basis
Performance of the sales contract (art. 6.1.b GDPR) for orders; legitimate interest (art. 6.1.f) for customer service and site security; consent (art. 6.1.a) for the newsletter and for cookies that are not strictly necessary.
5. Retention period
Your data will be kept for as long as necessary to fulfill the purpose for which it was collected and to comply with applicable legal obligations (invoicing, warranties, statute of limitations on legal actions).
6. Recipients and data processors
Your data may be disclosed to providers that supply services necessary for the operation of the site: hosting, payment gateway, logistics platform, email marketing tools and web analytics. Each one acts as a data processor under contract.
7. International transfers
If any of the processors is located outside the European Economic Area (for example, services hosted in the United States), the applicable safeguards will be disclosed (Standard Contractual Clauses approved by the European Commission or adherence to the EU-US Data Privacy Framework).
8. Your rights
You may exercise at any time your rights of access, rectification, erasure, objection, restriction of processing and portability, as well as withdraw any consent given, by contacting the data controller.
9. Complaints to the AEPD
If you consider that the processing of your data does not comply with the regulations, you have the right to file a complaint with the Spanish Data Protection Agency at www.aepd.es.
10. Changes to the policy
This policy may be updated. When changes are substantial, they will be communicated through the site itself or, where appropriate, by email.